Pilot Shop

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Terms & Conditions

Return Policy

What is your return policy?

If you would like a refund or exchange, the product must be returned within thirty days of purchase in the original packaging and in the same condition in which it was received. For 20 years, in addition to same day shipping, Western Cardinal Inc. has offered same day returns and same day exchanges.

How do I contact customer service?
How do I return an item?
Can I return a custom item?
What if there is a difference in price on an exchange?Do I need a return authorization before sending in my return?
Do I need to include my invoice in the return?
Do I have to pay return shipping?

Shipping

We offer the best service in the mail order business. Phone, fax or Internet orders placed today before 2:00 P.M. Pacific (weekdays) will be shipped this afternoon. Mail orders ship the same day we receive them

Shipping, Handling & Insurance
Merchandise Total Add
$0.00 to $10.00 $4.95
$10.01 to $30.00 $7.95
$30.01 to $60.00 $9.95
$60.01 to $100.00 $10.95
$100.01 to $150.00 $12.95
$150.01 to $250.00 $14.95
$250.01 to $500.00 $16.95
$500.01 to $20,000.00 $18.95
AK, HI, U.S. Possessions - Add $5.00 to shipping and handling charges.
One Day Air Service Most orders can be delivered the next business day for an additional $16.95. This service available in contiguous U.S. only. Note: Oversized orders & orders over 25 lb. will require additional postage. You will be called.